Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, retains, and protects information about you when you visit our website at anthony-cfpizza.click (the "Website"), place orders online, interact with our digital services, or otherwise engage with us. We are committed to protecting your personal information and your right to privacy. Please read this policy carefully before using our Website or providing us with any personal information.

By accessing or using our Website, placing an order, subscribing to our newsletter, or otherwise interacting with our digital platforms, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the practices described in this document, please discontinue use of our Website immediately.

1. About Us

Anthony's Coal Fired Pizza is a food and restaurant business operating in the United States. We specialize in authentic coal-fired cuisine and are dedicated to delivering exceptional dining experiences both in-person and through our digital ordering channels. Our contact details are as follows:

2. Scope and Applicability

This Privacy Policy applies to all personal information collected through our Website, our mobile applications (if any), online ordering systems, email communications, social media accounts, in-store digital touchpoints, loyalty programs, promotional campaigns, and any other service we provide that links to or references this Privacy Policy (collectively, the "Services").

This policy does not apply to third-party websites, applications, or services that may be linked to from our Website. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any personal information.

3. Information We Collect

We collect several types of information in connection with the Services we provide. The categories below describe the types of data we may collect from you, directly or indirectly.

3.1 Personal Information You Provide Directly

When you interact with our Website or Services, you may voluntarily provide us with personal information, including but not limited to:

• Identity Information: First name, last name, username, or similar identifier.
• Contact Information: Email address, telephone number, billing address, delivery address, and zip code.
• Account Credentials: Password and security questions when you create an account on our platform.
• Order and Transaction Information: Details of food orders you place through our Website, including items selected, order history, special instructions, and payment confirmations.
• Payment Information: Credit card numbers, debit card details, billing address, and other financial information required to process transactions. Note: Full payment card data is processed by our PCI-DSS compliant payment processors and is not stored on our servers.
• Communication Data: Any messages, feedback, reviews, or other content you submit through contact forms, email, or customer support channels.
• Marketing Preferences: Your preferences regarding receiving marketing communications from us, including newsletter subscriptions, promotional offers, and loyalty program updates.
• Loyalty Program Data: Points accumulated, rewards redeemed, and participation history if you enroll in any loyalty or rewards program we operate.

3.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically through cookies, web beacons, pixel tags, and other tracking technologies. This includes:

• Device Information: IP address, browser type and version, operating system, device type (desktop, mobile, tablet), device identifiers, and screen resolution.
• Usage Data: Pages visited, time spent on each page, links clicked, referring URLs, search terms entered, and navigation patterns within our Website.
• Location Data: General geographic location inferred from your IP address (e.g., city, state, country). We do not collect precise GPS location without your explicit consent.
• Cookie Data: Information stored in cookies and similar tracking technologies as described in Section 9 of this policy.
• Log Data: Server logs that record your interaction with our Website, including access times, error logs, and transaction records.

3.3 Information from Third Parties

We may also receive information about you from third parties, including:

• Social Media Platforms: If you connect your social media accounts (such as Facebook, Google, or Instagram) to our Website or interact with our social media pages, we may receive profile information as permitted by those platforms.
• Analytics Providers: Aggregated and anonymized analytics data from providers such as Google Analytics to help us understand Website usage patterns.
• Payment Processors: Transaction confirmation data from payment processors such as Stripe, PayPal, or similar providers.
• Delivery Partners: Delivery confirmation and status updates from third-party delivery service providers.
• Review Platforms: Publicly available reviews and ratings posted on platforms such as Yelp or Google Reviews.

4. How We Use Your Information

We use the personal information we collect for a variety of lawful purposes. Specifically, we use your information to:

4.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders, including in-store pickup, delivery, and catering requests.
• Create and manage your account on our Website.
• Process payments and send transaction confirmations and receipts.
• Coordinate with third-party delivery partners to ensure accurate and timely delivery of your orders.
• Respond to your inquiries, complaints, and customer service requests.
• Manage your participation in loyalty and rewards programs.

4.2 Website Improvement and Analytics

• Monitor and analyze usage patterns and trends to improve the functionality and user experience of our Website.
• Conduct internal research and analysis to understand our customer base and improve our menu offerings and services.
• Diagnose technical problems, troubleshoot errors, and maintain the security and integrity of our systems.
• Optimize our Website's performance, layout, and content based on user behavior data.

4.3 Marketing and Promotional Communications

• Send you promotional emails, newsletters, special offers, and updates about new menu items or events — but only where you have given your consent or where we have a legitimate interest to do so.
• Personalize your experience on our Website by displaying relevant offers, content, and recommendations based on your order history and preferences.
• Conduct surveys, contests, and promotional campaigns.
• Deliver targeted advertising through social media platforms and digital advertising networks based on your interactions with our Website (where permitted by applicable law).

4.4 Legal Compliance and Safety

• Comply with applicable federal, state, and local laws, regulations, and legal obligations.
• Prevent, detect, and investigate fraud, unauthorized access, and other potentially illegal activities.
• Enforce our Terms of Service and other applicable agreements.
• Protect the rights, property, and safety of Anthony's Coal Fired Pizza, our customers, employees, and the public.
• Respond to lawful requests from law enforcement or regulatory authorities.

5. Legal Basis for Processing (For California Residents)

If you are a resident of California, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with specific rights regarding your personal information. Under these laws, we process your personal information on the following grounds:

• Performance of a Contract: Processing necessary to fulfill your orders and provide our Services.
• Legal Obligation: Processing required to comply with applicable laws and regulations.
• Legitimate Interests: Processing for our legitimate business interests such as fraud prevention, Website improvement, and direct marketing (where not overridden by your rights).
• Consent: Processing based on your specific, informed, and freely given consent, particularly for marketing communications and non-essential cookies.

We also adhere to the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive practices in commerce, including the handling of consumer data. We do not engage in any deceptive data collection or use practices.

6. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information with trusted third parties in the following circumstances:

6.1 Service Providers and Business Partners

We engage reputable third-party service providers to perform functions on our behalf. These providers are contractually obligated to process your data only as instructed by us and to implement appropriate security measures. Service providers include:

• Payment Processors: To securely process credit/debit card transactions and other forms of payment.
• Delivery Partners: To fulfill food delivery orders placed through our Website.
• Email and Marketing Platforms: To send transactional emails, newsletters, and promotional communications.
• Analytics Providers: Such as Google Analytics, to help us understand Website traffic and user behavior.
• Cloud Hosting Providers: To store and manage our Website data and infrastructure securely.
• Customer Support Tools: To manage and respond to customer inquiries efficiently.
• IT and Security Service Providers: To maintain the security and performance of our Website and systems.

6.2 Legal Requirements

We may disclose your personal information when required to do so by law or in response to valid legal processes, including:

• Compliance with court orders, subpoenas, or other legal obligations.
• Requests from law enforcement agencies or government authorities.
• Protection of national security or public safety.
• Enforcement of our rights or defense against legal claims.

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our business assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change via email or a prominent notice on our Website and provide you with choices regarding your information.

6.4 With Your Consent

We may share your information with additional third parties when you have given your explicit consent to do so, such as enabling integrations with social media platforms or participating in joint promotions with partner restaurants or brands.

7. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our Website.
• Secure Payment Processing: All payment card transactions are handled by PCI-DSS compliant payment processors. We do not store full card numbers on our servers.
• Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their job functions. All staff with data access are bound by confidentiality obligations.
• Regular Security Audits: We conduct periodic reviews of our data collection, storage, and processing practices to identify and address vulnerabilities.
• Firewalls and Intrusion Detection: We deploy firewalls, intrusion detection systems, and other security technologies to protect our network and systems.
• Data Minimization: We collect only the personal information that is necessary for the purposes described in this Privacy Policy.

8. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring those rights in accordance with applicable law.

8.1 Rights Under the CCPA/CPRA (California Residents)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it was collected, and the categories of third parties with whom it was shared.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., information required to complete a transaction, comply with a legal obligation, or detect security incidents).
• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. To exercise this right, click the "Do Not Sell or Share My Personal Information" link on our Website or contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to specific permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality because you exercised your privacy rights.
• Right to Data Portability: You may request that we provide your personal information in a portable, readily usable format.

8.2 General Rights (All U.S. Residents)

• Access and Correction: You may review and update the personal information in your account at any time by logging in to your account settings or contacting us directly.
• Opt-Out of Marketing: You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders or account.
• Account Deletion: You may request deletion of your account and associated personal information by contacting us. We will process your request in accordance with applicable law and our data retention obligations.
• Cookie Preferences: You may manage your cookie preferences through your browser settings or our cookie consent tool. See Section 9 for more details.

8.3 How to Submit a Rights Request

To exercise any of your privacy rights, please submit a verifiable request by:

• Emailing us at: [email protected]
• Visiting our Website at: anthony-cfpizza.click

We will acknowledge your request within 10 business days and respond fully within 45 days. If we require additional time (up to 90 days), we will inform you in writing. We will need to verify your identity before processing your request to protect the security of your data.

You may designate an authorized agent to submit a request on your behalf, provided that the agent presents written authorization from you and you verify your identity directly with us.

9. Cookie Policy

Our Website uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to enhance your experience, analyze usage, and deliver personalized content and advertising.

9.1 Types of Cookies We Use

9.2 Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• Using the cookie consent banner displayed when you first visit our Website.
• Adjusting your browser settings to block or delete cookies. Please refer to your browser's help documentation for instructions.
• Using opt-out tools provided by third-party analytics providers, such as the Google Analytics Opt-out Browser Add-on.

Please note that disabling certain cookies may affect the functionality and performance of our Website, including your ability to place orders or access certain features.

For more detailed information about the specific cookies we use, please refer to our full Cookie Policy available on our Website.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. Our general retention periods are as follows:

When personal information is no longer required, we securely delete or anonymize it in accordance with industry-standard data destruction practices.

11. Children's Privacy

If you are under the age of 18, please do not use our Website or provide any personal information to us. If we become aware that we have inadvertently collected personal information from a person under 18, we will take immediate steps to delete that information from our records. If you believe we may have collected information from a minor, please contact us immediately at [email protected].

We also comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 years of age without verifiable parental consent. Our Services are not directed to children, and we do not knowingly market to children.

12. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States. If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

We take appropriate measures to ensure that any international transfer of personal data is carried out in compliance with applicable privacy laws and that your data is afforded adequate protection. These measures may include:

• Entering into data transfer agreements incorporating standard contractual clauses or other approved transfer mechanisms where applicable.
• Ensuring that third-party processors operating internationally maintain adequate data protection standards.
• Transferring data only to countries or recipients that provide an adequate level of data protection as recognized by the U.S. federal framework or applicable state laws.

By using our Website and submitting personal information, you consent to the transfer of your data to the United States and to its processing in accordance with this Privacy Policy.

13. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services, including social media platforms, delivery apps, and review platforms. These third-party services operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of such third parties.

We encourage you to read the privacy policies of any third-party services you use before providing them with your personal information. The inclusion of a link on our Website does not imply our endorsement of the linked website or service.

14. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked across websites. Our Website does not currently respond to DNT signals because there is no universally accepted standard for how websites should respond to such signals. However, you may use the cookie management options described in Section 9 to limit tracking on our Website.

We will continue to monitor developments in DNT technology and standards and update our practices accordingly.

15. California-Specific Disclosures

In addition to the rights described in Section 8.1, California residents may also have rights under the following laws:

• California Shine the Light Law (Cal. Civ. Code § 1798.83): California residents may request information about the disclosure of their personal information to third parties for direct marketing purposes. To make such a request, contact us at [email protected].
• California Online Privacy Protection Act (CalOPPA): We comply with CalOPPA requirements by clearly disclosing our data practices in this Privacy Policy and providing mechanisms for users to review and update their information.

In the preceding 12 months, we have collected the following categories of personal information from California consumers: identifiers, commercial information, internet/electronic activity data, and inferences drawn from personal information. We have disclosed each of these categories to service providers for business purposes.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on our Website homepage or your account dashboard.
• Send an email notification to registered users where the changes are significant.

Your continued use of our Website after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated terms, please stop using our Website and, if applicable, close your account.

17. Filing a Complaint

If you believe that we have not adequately addressed your privacy concerns or have violated your rights under applicable law, you have the right to file a complaint with the appropriate regulatory authority.

17.1 Federal Level (United States)

You may file a complaint with the Federal Trade Commission (FTC), which enforces consumer protection laws including those related to unfair or deceptive data practices:

• FTC Online Complaint: reportfraud.ftc.gov
• FTC Mailing Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580
• FTC Phone: 1-877-382-4357

17.2 California Residents

California residents may file a complaint with the California Privacy Protection Agency (CPPA), which is responsible for enforcing the CCPA/CPRA:

• CPPA Website: cppa.ca.gov
• CPPA Mailing Address: California Privacy Protection Agency, 2101 Arena Blvd, Sacramento, CA 95834

You may also file a complaint with the California Attorney General's Office:

• Website: oag.ca.gov

17.3 Before Filing a Complaint

We encourage you to first contact us directly to resolve any privacy concerns. We take all privacy complaints seriously and will work with you to find a satisfactory resolution. Please contact us at [email protected], and we will respond within 10 business days.

18. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please do not hesitate to contact us:

We are committed to working with you to resolve any privacy-related issues in a timely and fair manner. Our privacy team will acknowledge your request within 10 business days and provide a full response within 45 days, or sooner where required by applicable law.